Network Maintenance Schedule
Planned Maintenance: November 9
For the past four weeks, the WTS team has been installing 7,000 feet of data cables, punch blocks, patch panels, and new high speed radio equipment. With the completion of this extensive project, the capacity on our network will be five to ten times greater. What this means to you, our customer, is the ability to continue to enjoy the fast internet experience that you have grown to expect from WTS, even as our customer base increases. To get everything connected, we are planning to bring down the network, briefly, after midnight on November 9. With some quick tweaking during the maintenance time of midnight to 4:00 am, we look forward to new and exciting experiences for our customers.
October 27 at 16:00
Power outage in the Alto area has the Country View Estates customers offline. Consumers Energy has projected that the power will be restored by 4:00pm on 10/28/2010. The WTS network is up and running but the relay point on Whitneyville Road is down due to the extended power outage. When Consumers Energy restores the power, the Country View Estates connections will automatically be restored. We look forward to the power being restored and are sorry for any inconvenience that this power outage has caused our customers.
May 17 Revised: 1030 - 1300
1140 - Alto tower back on-line at 11:30AM. Total outage time 40 minutes. All service is restored.
1040 - The Crane arrived later than planned. Outage start: 1050 and will last until 1300.
Original Announcement - Planned outage to replace equipment on the Alto tower. Only customers in the Alto, and possibly the Cascade areas will be affected.
Mike
May 6 at 23:55 through May 7 00:05
Maintenance was done on network routers. Interruptions to customer services was 30 seconds * 3 and one event lasting
about two minutes.
Mike
February 2nd 7:00pm
We switched over live to the new Lakeside high speed connection.
Mike
This maintenance was completed by 5:30 pm.
There was a disruption of service of about 5 to 10 minutes to only the Alto customers. More work will be completed this next week to get everything hooked up but the enhancements to the Lakeside tower have been made. We expect customers running off of the Lakeside tower to see the results of these enhancements by no later than 2/5/2010.
Mike
On January 30th
We have planned enhancements to our Alto tower. These enhancements "may" interrupt, temporarily, services to the Cascade area tower. They may also interrupt, again temporarily, the Lakeside tower. The start of the maintenance is scheduled for 1:00pm and should not last more than two hours. We'll be frozen by then.
Thank you for your understanding
Mike
